01Know who you are writing to
Organise the audience around their interests, relationship with your business and the messages they have asked to receive.
02Give each email a purpose
Plan useful updates, introductions and follow-ups with one clear message and a relevant next step.
03Map the follow-up
Outline when a message should be sent and what should happen after someone responds, enquires or asks to stop.
04Review what matters
Choose the campaign questions and measures you want to review, such as engagement, enquiries and the quality of responses.