A chatbot is a software with artificial intelligence (AI) that simulates a conversation using natural language. Chatbots are programmed to interpret the context of a conversation and answer questions using Natural Language Processing (NLP)

Those who have slept in recent years may not have seen it, but bots and artificial intelligence (AI) are the next big thing. Artificial intelligence is a tremendous opportunity for businesses and users to improve their efficiency, develop new ideas, and take the next step in the transition to a digital enterprise.