Vibence

Everything you need to grow your business fast! 

Vibence

Everything you need to grow your business fast! 

Articles by Carol Randhawa

Role of E-Commerce Website During COVID-19

Role of E-Commerce Website During COVID-19

A major consequence of the COVID-19 pandemic has been a shift in how business is conducted. This is from both perspectives, with clients and owners both adapting to the new normal. Social distancing directives mean e-commerce has cemented itself globally thanks to the surging demand for online and ‘contactless’ service delivery. Traditional business has simply been unable to cope.

 7 Best Practices To Get Quality Backlinks To Your Website

7 Best Practices To Get Quality Backlinks To Your Website

When it comes to factors that influence and ultimately improve your site’s SEO ranking, having quality backlinks is among the most important. Having them marks your site as useful and valuable. The keyword here is quality because it’s easy to get backlinks via shady means from equally shady sites. This harms Search Engine Optimization.

How Small Businesses Can Generate Business During COVID-19?

How Small Businesses Can Generate Business During COVID-19?

Small businesses globally are experiencing an unprecedented downturn in business. With the countermeasures and guidelines put in place to fight COVID-19, good business has become hard to come by. In lockdown, physical stores have seen a sharp decline in foot traffic. Some government directives have caused some businesses to shut down completely. A reduced number of clients means reduced sales, which makes sustainability difficult for small businesses.

How To Acquire New Customers Online?

How To Acquire New Customers Online?

At no point does a business conclude that it has enough customers. The drive to gain more market share and increase the customer base is ever-present. With that objective already in place, the task thus becomes finding ways to acquire more customers. These methods can be organic or otherwise. It is a completely different ball game when comparing online and traditional customer acquisition methods. Digital marketing and the social media marketing subset are as important as they have ever been. They form a pivotal part of any business strategy.

Importance of Online Presence During COVID-19

Importance of Online Presence During COVID-19

Everyone has had to adjust during COVID-19. Working from home has become the new norm. Staying indoors is advised. Consequently, there has been a major shift in the workforce and how businesses operate. Businesses have had to adapt to the lack of walk-ins and lack of viewership for traditional advertising media like billboards. Those that had a semblance of an online presence have taken it in stride and have had to ramp-up up their online efforts. Those that did not are suffering. Here’s why.

Reasons Why Small Businesses Need Digital Marketing During COVID-19

Reasons Why Small Businesses Need Digital Marketing During COVID-19

Recent times have been tough, especially for small businesses. Fortunately, there seems to be some saving grace for them. The online space is proving to be the only necessary marketing platform for small businesses, especially during COVID-19. Digital marketing is now essential for rebuilding and surviving, even amidst current hardships. This is why.

Benefits Of A Chatbot On Your Website

Benefits Of A Chatbot On Your Website

Convenience is everything online. Easier and faster are always seen as better. The ease of communication with your business is now a make-or-break feature. Slow responses from customer support lead to bad reviews even with great products. The online community is spoiled and wants instant answers and responses. No one wants to leave their details in the ‘contact us’ form and hopefully get a response. No one wants to call. No one wants to send an email and get a ticket number anymore.

Understanding PPC Advertising

Understanding PPC Advertising

If you’re running through this article you must have heard about PPC somewhere or you are just about to use PPC for your business and you need a brief note about it, so my dear friend you’re about to learn every basic thing about the Pay-Per-Click Model.

Role of content & design in website creation

Role of content & design in website creation

Handing over the company websites for development to the Digital marketing agencies is kind of common nowadays. The reason for the same is the Professional pattern of developing websites by which the agencies divide their work into different departments. Content Writing and Designing are two major parts of the departments and website development is without any doubt relying on them.

All you want to know about chatbots

All you want to know about chatbots

A chatbot is a software with artificial intelligence (AI) that simulates a conversation using natural language. Chatbots are programmed to interpret the context of a conversation and answer questions using Natural Language Processing (NLP)

An insight on Social Media Marketing

An insight on Social Media Marketing

social marketing is an established business practice, but integrating this practice with the social aspects is critical today. Traditionally, the use of social platforms is not considered as important as other forms of communication such as email, SMS, and social networks.

SEO for Small Business

SEO for Small Business

As an expert in SEO or search engine optimization, I know that the right SEO can make or destroy your online business. Let’s start with a basic understanding of how SEO affects the ranking of websites.

How Search Engine Works

How Search Engine Works

The world depends on search engines like Google, Yahoo, Bing, Baidu, and others to provide answers to the many questions of life. Google is the most popular search engine by all measures, but there are Yahoo and Dmoz and there is automated crawling for every search engine.

How Email Automation Works

How Email Automation Works

This guide will tell you what email automation is, what you can use the best email automation tools for, and how to make better use of your email list. In this section, I will introduce you to some of the most common tasks in email automation that I use today.

Future Of Chatbots

Future Of Chatbots

Those who have slept in recent years may not have seen it, but bots and artificial intelligence (AI) are the next big thing. Artificial intelligence is a tremendous opportunity for businesses and users to improve their efficiency, develop new ideas, and take the next step in the transition to a digital enterprise.

Future of Marketing Automation

Future of Marketing Automation

We have talked a lot about this recently, but many people are still in the dark about how marketers will benefit from automation. We hear a lot about marketing automation in passing and often leave unspecified details of how they will help marketers now.

The fastest way to 10x your marketing...

The fastest way to 10x your marketing...

Yo ,


What’s this mistake 87% of marketers make?


Reinventing the wheel!


I used to think you had to be really creative. But guess what? There are so many smarter people already doing what you’re doing!


So to be successful in this game, learn from the best. Learn from someone who’s grown a business in a way you admire — not by pandering, sending out 90% discounts, or posting on random internet forums with excited "tips" — but someone who’s calmly and methodically grown a multimillion-dollar business that you respect.

SEO Services to Rank Higher in Google

SEO Services to Rank Higher in Google

What is SEO? And should business leverage an SEO service? In its simplest form, SEO (Search Engine Optimization) refers to all actions that are aimed at improving the position of your website on search engines such as Google.


Ranking high on Google is the pinnacle of any online business’s marketing campaign. It significantly improves visibility and overall searchability of your website—among other game-changing benefits.

Improve productivity & efficiency

Improve productivity & efficiency

When your business is growing, you need to maintain high levels of productivity and make the most efficient use of your resources. Business software from the cloud can help employees automate routine tasks and work more efficiently. You can use collaboration tools such as video conferencing to reduce the time and cost of travelling to meetings and speed up progress on projects.

Business in #lockdown - COVID19 - Coronavirus

Business in #lockdown - COVID19 - Coronavirus

Keep track of sales / marketing / tele calling employees working from home

Get insights into the productivity of your teams

Keep your data safe while WFH is in place

Perform eKYC remotely?

Bring down authentication time from days to a matter of minutes

Track phone calls/meetings/messages

Set up internal notifications and escalations

Cashflow Management & Pipeline Monitoring

EXPAND YOUR COMPANY'S SKILLS AND RESOURCES

As your business grows, you will need additional skills and resources to handle increasing workloads or accelerate business development. You have to decide at what point you should hire full-time or part-time staff. However, you should also consider other options, such as working with contractors or freelancers or outsourcing certain functions to trusted suppliers. Outsourcing production to contract manufacturers, for example, or hiring a freelance marketing specialist increases resources without committing funds to permanent expansion.

DEVELOP NEW REVENUE STREAMS

Adding products and services opens new revenue streams. It also gives you the opportunity to offer more choice to existing customers or meet the needs of new prospects. The additional revenue streams can include new products as well as different or improved versions of existing products. Accessories and support services are also important contributors to revenue growth.

BUILD REPEAT BUSINESS

There’s a popular industry statistic that the cost of acquiring new customers is five to ten times greater than the cost of retaining existing ones. The statistic also indicates that repeat customers spend more because they trust their suppliers. Focusing on growing business with existing customers is just as important as winning new customers. There are many simple techniques for growing existing business, from discounts for repeat purchase to account management programs. Their common aim is to increase the lifetime value of a customer.

FOCUS ON CUSTOMER SERVICE

When you have made your first sales, you need to concentrate on retaining those customers through quality service. The process begins immediately with order acknowledgement and regular updates on progress. You need to have efficient processes for handling inquiries, orders and sales administration, as well as a method for reviewing performance and customer satisfaction. Satisfied customers tend to be loyal and form a basis for growth through repeat business.

DRIVE BUSINESS WITH REFERRAL MARKETING

DRIVE BUSINESS WITH REFERRAL MARKETING

Referral marketing can be an important way to grow your business. You can work with companies in complementary businesses by referring customers to them and asking them to refer their customers to you. You can also ask satisfied customers to share their views on your product or service, or recommend your business to a colleague or friend. In some cases, people may recommend or refer your business at no cost, but an incentive may produce better results.

MAKE THE MOST OF NETWORKING OPPORTUNITIES

MAKE THE MOST OF NETWORKING OPPORTUNITIES

Networking is an effective way to meet customers, prospects and potential business partners in an informal setting. Local business networks provide opportunities to build local contacts, while trade shows or national exhibitions can help you network with a wider audience. Joining an industry or professional association may open up business opportunities with other organization members.

IMPLEMENT A SOCIAL MEDIA PROGRAM

IMPLEMENT A SOCIAL MEDIA PROGRAM

Facebook, Linkedin, Twitter and other social media are important channels for communicating with the market and monitoring attitudes to your business and your competitors. You can use these channels to showcase your products, introduce your team, post content and keep customers updated on developments in your business. Maintaining a presence on social media helps you reach prospects that may be searching for information on the products or services you offer.This summary will show on Blog list page

CREATE A BUSINESS DEVELOPMENT PLAN

CREATE A BUSINESS DEVELOPMENT PLAN

It’s very easy to overlook marketing and business development when you’re busy running a growing company. But, if you don’t spend time on marketing, you could find revenue sources drying up further down the line. So, it’s important to set aside a specific period each week for marketing. If you have employees or partners in the business, allocate responsibility for business development. That way, it won’t fall through the gap.

CREATE YOUR MARKETING GROWTH PLAN

CREATE YOUR MARKETING GROWTH PLAN

You have a marketing plan; now it’s time to put it into action. From your initial research, you can plan and budget for activities that will help you reach the type of consumer or business customer most likely to buy your products. It pays to prioritize the “low-hanging fruit” – the easy targets who are in your area or who have obvious problems your product or service can solve.

LEGAL

LEGAL

Your business strategy should always satisfy the legal requirements necessary. Even if you have a killer business strategy, you won’t be able to execute it outside legal bounds for your particular industry. Here are 6 things you should know about crafting a legal strategy:

HUMAN RESOURCES

HUMAN RESOURCES

It’s easy, as a small business owner, to ignore the human resources side of your business. However, ignoring HR could lead to costly mistakes with serious consequences. Here are 6 things you should know about human resources:

NEGOTIATIONS

NEGOTIATIONS

Once your salesperson is about to close the deal on a sale, the negotiation process comes into play. And even if your salesperson has a good sales prospect and has properly qualified them, the deal can still fall through in the negotiation process. When the negotiations are going on, your sales representative will need to negotiate well in order to get into an agreement that is a win-win for each side involved. Here are 5 things you should know about sales negotiations:

CUSTOMER SERVICE

Great customer service is a key component of any successful business, and inspires positive emotional responses from your customers. With effective customer service, your profits are guaranteed to increase. Here are 5 things you should know about customer service:

WHOLESALE

WHOLESALE

If you are planning on selling products either online or in stores, you will want to familiarize yourself with the process of wholesale. Here are 5 things you should know about retail and wholesale:

TOOLS

TOOLS

If you’ve gotten to the point where you have viable sales leads, congratulations! But to turn those leads into actual revenue, you have to manage them well in order to develop real relationships with your customers. And, organizing all of the data you get from your sales leads is key to this process. Here are 7 things you should know about sales tools to organize and boost your sales team’s productivity:

TECHNIQUES

TECHNIQUES

Knowing how to sell effectively is essential to the success of your business. Here are 5 things you should know about sales techniques:

SCRIPTS

SCRIPTS

There are many ways to generate sales leads, but many companies still depend on cold calling. If your communication skills aren’t the best when speaking with potential customers on a cold call, fret not. Most entrepreneurs feel they aren’t the best at this, which is why taking the time to write out a simple script can help guide you. Here are 6 things you should know about sales scripts:

COVID 19 - Coronavirus Impact on Ecommerce & Small Business

COVID 19 - Coronavirus Impact on Ecommerce & Small Business

COVID-19, also known as the coronavirus, has had reverberating effects on businesses so far. Factories and warehouses have been impacted, operations in several areas have scaled down and consumption of non-essential products has dropped substantially.


1. Prioritize website conversions

2. Re-structure ad campaigns

3. Enhance and sharpen content listings

4. Recalibrate existing offerings and identify new opportunities


While the crisis continues to loom for now, businesses should look ahead at the inevitable rebound in demand and at the opportunities to innovate and rethink their business models. By reimagining the future of businesses, leaders can stay ahead of the situation as it evolves.


Want a well-thought out post-crisis plan for your business? Please comment and let’s connect.

SALES TRAINING

SALES TRAINING

For sales training to be effective, it must get your sales team excited, and be available to them at all times. Sales training material should be fresh and relevant, and keep your sales team engaged. And, keep in mind that it takes time and effort to train your sales team.

SALES MANAGEMENT

SALES MANAGEMENT

With effective sales management, you will get the most out of your sales. All of the people on your sales team, from the sales manager down, need to be actively engaged in reaching out and improving sales. Setting targets and then sitting back and waiting for things to happen never works. Here are 5 things you should know about sales management:

RETAIL

RETAIL

If you are planning on selling products either online or in a storefront, you will want to familiarize yourself with retail. Here are 5 things to know about retail:

LEAD GENERATION

LEAD GENERATION

A lead is a person who has interest in your product or service and has expressed that interest. For the sales part of your business, this can be extremely valuable — instead of cold calling a potential customer whose information you have purchased, you would be reaching out to someone you’ve already opened communication up with. How do you do that? That’s what lead generation is for — attracting and converting potential customers (who are initially strangers) into viable leads. Before you earn customers, you have to generate leads. Here are 5 things you should know about lead generation:

HIRING

HIRING

The number one reason most small businesses fail in the first couple of years is because of low sales. If your startup is ready for someone else to take the reins on sales that you have been handling up until now, here are 5 things you should know about what to look for in a salesperson:

DIRECT

DIRECT

Direct sales, or direct selling, is the sale of your product or service away from a fixed retail location. The product or service is both marketed and sold directly through independent sales representatives. Direct sales are a way for a person to earn income with a legitimate business and marketable product line. It’s almost like a mini-franchise, but the person selling doesn’t have to make an initial investment. For the seller, it’s a low-risk way to earn more money. Here are 6 things you should know about direct sales:This summary will show on Blog list page

Your cart is empty Continue
Shopping Cart
Subtotal:
Discount 
Discount 
View Details
- +
Sold Out